POST 1
Victoria
Quality Improvement Milestones
Healthcare quality transforms the healthcare system as it focuses on the way care is delivered by creating a culture of service excellence. Quality in healthcare has two dimensions, the technical excellence which is the skill and competence of
health
professionals and the ability of diagnostic and therapeutic equipmentì procedures, and systems to accomplish what they are meant to accomplish reliably and effectively, and the patient experience especially in their perception of illness or well
-being and in their encounters with healthcare professionals and institutions. Healthcare organizations!bility to deliver high quality, patient centered care to their members and patients depends in part on their understanding of basic customer
service principles and their ability to integrate these principles into clinical settings (Nash et al., 2019).
The success of an organization depends on its quality foundation, the levels of performance and the ability of the organization to improve performance when expectations are not being met.
How to Err is Human Has Influenced the Health Care Delivery System and Nursing Practice
“To Err Is Human” launched a series of institute of medicine (IOM) reports on improving quality and reducing errors in the U.S. health care system, with a focus on preventing medical errors to improve the quality of healthcare at all stages of
diagnosis and treatment. To err is human influenced the healthcare delivery system and nursing practice through the error preventive measures that were proposed which serves as a roadmap toward a safer health system and has enabled the
development of highly effective interventions for hospital-acquired infections and medication safety. The frequency of preventable harm to patients is still high in healthcare organizations but there is still much room for improvement in patient
safety (Kohn et al., 2000).
Experience On How the Patient Safety Movement Has Affected My Practice
One profound area from my nursing experience that patient safety movement has affected my practice is in medication errors. As the rate of comorbidities rise, the average patient today tends to be on more medications at one time, this can lead to
medication errors and more potential challenges for patients once they leave the hospital (Thornton,2016).
References
Kohn, L. T., Corrigan, J. M., & Donaldson, M. S. (Eds). (2000). To err is human: Building a safer health system. Washington, D.C.: National Academy Press.
Nash, D. B., Joshi, M. S., & Ransom, E. R., & Ransom, S. B., (Eds.). (2019). The healthcare quality book: Vision, strategy, and tools (4th ed.). Chicago, IL: Health Administration Press.
Thornton, P. (2016). Medication Safety. Journal of Pharmacy Practice & Research, 46(2), 156v8. https://doi-org.ezp.waldenulibrary.org/10.1002/jppr.1215
POST 2
Luwieth
Quality Improvement Milestone
How many people need to die because of medical error before one is considered too many? According to Nash et al. (2019), 250,000 people die annually in the United States from medical errors. This number can only be compared with the death record of death caused by heart disease and cancer (Nash et al. 2019). Status quo is not an option, therefore heath care providers in strategic positions have to make a difference in ensuring that people who entrust their care to us are provided with the highest level of care possible (Nash et al. 2019).
Laureate Education (2011) further delved into the rationale for care received by patients in the healthcare industries, as he stated, what is the purpose of patients receiving care that is not beneficially created to implicate positive social changes? in other words, all efforts made without the aim to actualize patients-aximum potential are fruitless. According to Kohn et al. (2000) safety is more than just the absence of errors. Safety has multiple dimensions which illuminate that health care is complex and risky and that solutions are found in the broader systems context for example: (a) set of processes that identify, evaluate, and minimize hazards and are continuously improving, and (b) an outcome that is manifested by fewer medical errors and minimized risk or hazard.
Milestone Influenced on Health care Delivery.
From a chronological perspective the below indicates the efforts made for urgent need to improve health care quality according to the Institute of Medicine (IOM) National Roundtable (e Urgent Need to Improve Health Care Qualityy the Institute of Medicine (IOM) National Roundtable on Health Care Quality (Chassin and Galvin 1998).
(1) IOMàTo Err Is Human: Building a Safer Health System (Kohn
